Thank you for shopping with Nelly Madison. Each piece we create is extra special and made with love here in the U.S.A. Due to the unique nature of our product, all sales are final. If you receive an item that is defective, you may return it within 7 days of initial shipment for a refund of your order. If the return is postmarked after our 7-day return period, the package will be sent back to you. Items being returned must be in original condition with original packaging, tags on, not worn, washed or altered. We reserve the right to deny a refund based on these requirements. Any items purchased using a discount code will be considered final sale and no returns will be accepted. Any packages marked "return to sender" will not be accepted. We reserve the right to keep these packages or mail them back at the buyer's expense.
Email: firstname.lastname@example.org to get the return/exchange process started.
Items are intended for personal use and Nelly Madison Clothing Co. reserves the right to cancel orders and limit the number of returns per customer.
Please order carefully as orders cannot be cancelled. Holiday items are subject to a $15 re-stocking fee.